Terms of use and service

These terms govern access to the Rentimo website, web application, mobile application and related services supplied by BI-CENTER SARL. They are supplemented where applicable by an order, quote, special terms or data processing agreement.

Signed special terms prevail for their specific subject matter.

Rentimo is published by BI-CENTER SARL, a Moroccan company identified in the Legal notice. Creating an account, approving an order or using the service constitutes acceptance of the applicable version.

A person accepting on behalf of an organization represents that they have authority to bind it.

Rentimo is primarily for rental management professionals. Registration information must be accurate and current. Email confirmation is required before normal access.

Credentials are personal and confidential. Customer administrators manage invitations, roles and revocation and must promptly remove access when a person leaves.

Unless stated otherwise, the free trial lasts thirty days and supports up to five units. It is for evaluation and may have volume or feature limits.

Paid service starts after approval of the plan, price and any quote. Rentimo does not promise automatic activation unless a payment and ordering flow is expressly available.

The applicable price is the one displayed or accepted in a quote at the time of ordering. Prices are in Moroccan dirhams unless stated otherwise and tax treatment is specified on the commercial document.

Billing cycle, due date, payment method and late-payment consequences appear on the quote or invoice. BI-CENTER SARL may suspend unpaid service after reasonable notice.

Subject to payment and compliance, the customer receives a limited, non-exclusive, non-transferable right to use Rentimo for internal purposes during the subscription.

No source code, intellectual property or resale right is transferred.

Customers retain rights in their data and authorize BI-CENTER SARL to host, technically reproduce, back up and process it only to provide, secure and maintain Rentimo and comply with law.

Personal data commitments are described in the Privacy policy and any signed data processing agreement.

Rentimo implements controls designed to reduce overlapping reservations. Customers must still verify external calendars and final confirmation, especially for third-party or delayed synchronization.

Blocked periods, times, time zones and availability rules must be correctly configured.

iCal imports and exports, WhatsApp Business, email, push notifications and other integrations depend on third-party permissions, quotas, formats and timing. Rentimo does not control their availability or changes.

iCal synchronization is not instant. Customers must maintain verification procedures appropriate to their operational risk.

BI-CENTER SARL uses reasonable efforts to maintain the service. Interruptions may occur for maintenance, security, upgrades, incidents, networks or providers. No quantified availability or guaranteed resolution time applies unless agreed in writing.

Support prioritization depends on severity and the subscribed plan.

Operational backups do not replace the customer’s own exports and controls. Customers should perform available exports before termination.

After termination access may close. Data is deleted or anonymized after contractual and legal retention, subject to backups and disputes. Special extraction work may be charged.

Each party protects the other’s confidential information and uses it only for the relationship. This does not cover public information, legitimately known information, lawful third-party disclosures or disclosures ordered by a competent authority.

BI-CENTER SARL may suspend access posing a security risk, unlawful use, third-party harm, non-payment or material breach. Where possible the customer is notified and given an opportunity to remedy.

Termination follows the applicable quote or contract. Provisions intended to survive remain effective.

Each party is responsible for direct loss it causes under applicable law. To the extent permitted, BI-CENTER SARL is not liable for indirect loss, lost opportunity, unchecked decisions, customer input errors, third-party outages or use contrary to instructions.

No limitation applies where prohibited by law, including fraud, gross negligence, bodily injury or mandatory consumer rights.

Neither party is liable for delay caused by an unforeseeable, unavoidable external event under applicable law. The affected party informs the other and mitigates reasonably.

Computer records, electronic confirmations, logs, emails and validations may be used as evidence under Moroccan rules governing electronic legal data.

BI-CENTER SARL may update these terms for service, security or legal changes. Material changes are announced before taking effect through an appropriate channel.

Moroccan law applies. The parties first seek an amicable outcome, failing which competent Moroccan courts have jurisdiction without removing mandatory consumer protections.

The French version is the reference in case of interpretation differences, to the extent permitted by law. Contact: contact@bi-center.com.